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ATM Resource Center

ATM Resources & Guides

Practical guides to help Canadian businesses research, buy and profit from their own ATM machines.

Guides

ATM how-to videos

Official Nautilus Hyosung tutorials covering the most common owner tasks — loading cash, replacing receipt paper and clearing jams. Handy alongside our Hyosung ATM error code list.

Loading Cash Into the Cash Cassette

How to safely remove, open, load and reinstall the cash cassette on a Nautilus Hyosung ATM.

Updating the Cash Count in the Operator Menu

After adding cash, enter the correct bill count through Settlement → Add Cash so your ATM dispenses accurately.

Loading Receipt Paper

Step-by-step guide to replacing the receipt paper roll in the receipt printer.

Removing a Paper Jam

How to clear a jam from the receipt printer, both above and below the print mechanism.

Finding and Removing Note Jams

How to locate and clear bill jams in the cash dispenser and confirm the path with a diagnostics test.

ATM terms explained

EMV ATM
An ATM with a chip card reader that meets the current Canadian card-security standard. Every machine we sell is EMV-ready.
PCI compliance
Security standards for handling cardholder data, met mainly through a PCI-compliant encrypting PIN pad. All our ATMs ship PCI compliant.
ATM processing
The service that authorizes withdrawals and settles the cash dispensed plus your surcharge back into your bank account.
ATM surcharge
The convenience fee a cardholder accepts before withdrawing cash. As the ATM owner, you set it and keep it as revenue.

Ready to buy? Browse our ATM machines for sale in Canada or read the full ATM FAQ.